\t\t\t\tI have been uploading data to flow.polar.com from my V800 and also from the “Polar Beat” app on my Android phone, a Samsung Galaxy S5.<\/p>\n
I got my V800 replaced around the end of September because of a couple of problems. New V800, new “deviceid<\/em>” of course.<\/span><\/p>\n Ever since apparently I have not been able to successfully upload my V800 sessions to my flow.polar.com account resp. profile.<\/p>\n I should have contacted polar customer care via e-mail (or phone? but their availability is so, so limited) far, far earlier.<\/p>\n Today after contacting them via e-mail (and in parallel on the phone, that was actually their UK service) they pointed me to the log file of the computer application “Polar FlowSync”.<\/p>\n I tracked down, that my V800 uploads its data into a rather different account resp. profile, apparently also mine (even with a lower number than the one I actually use), but I have no idea, how and when and who created that, resp. how that account got associated to my new V800. Now I asked them to grant me access to “my other account” on flow.polar.com .<\/p>\n Update: Looks like you can export training data and route data (separately), but how would you import them into (another, different) acccount on flow.polar.com ?<\/p>\n Update: If you want to deal with their central (“HQ”) customer care in English, address them at customercare(AT)polar.com<\/em> ! If you are able to deal with IT guys in English, why would you let anybody get in between?\t\t\t\t<\/p>\n","protected":false},"excerpt":{"rendered":" I have been uploading data to flow.polar.com from my V800 and also from the “Polar Beat” app on my Android phone, a Samsung Galaxy S5. I got my V800 replaced around the end of September because of a couple of problems. New V800, new “deviceid” of course. Ever since apparently I have not been able […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_share_on_mastodon":"0"},"categories":[666],"tags":[],"class_list":["post-4502","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"share_on_mastodon":{"url":"","error":""},"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/paO0kP-1aC","jetpack_likes_enabled":true,"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/wp.jochen.hayek.name\/blog-en\/wp-json\/wp\/v2\/posts\/4502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.jochen.hayek.name\/blog-en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wp.jochen.hayek.name\/blog-en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wp.jochen.hayek.name\/blog-en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.jochen.hayek.name\/blog-en\/wp-json\/wp\/v2\/comments?post=4502"}],"version-history":[{"count":0,"href":"https:\/\/wp.jochen.hayek.name\/blog-en\/wp-json\/wp\/v2\/posts\/4502\/revisions"}],"wp:attachment":[{"href":"https:\/\/wp.jochen.hayek.name\/blog-en\/wp-json\/wp\/v2\/media?parent=4502"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wp.jochen.hayek.name\/blog-en\/wp-json\/wp\/v2\/categories?post=4502"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wp.jochen.hayek.name\/blog-en\/wp-json\/wp\/v2\/tags?post=4502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}